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Where Can I Get Help For KiwiSaver?

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Where Can I Get Help For KiwiSaver?

Navigating the intricacies of KiwiSaver, New Zealand’s voluntary retirement savings program, may raise questions and uncertainties. Whether you’re a new member exploring your options or a seasoned contributor seeking clarity on specific aspects, there are various avenues for assistance. From official government resources to dedicated helplines and financial advisers, this quickfire guide will direct you to reliable sources where you can obtain information and support tailored to your KiwiSaver journey. If you need help or information regarding KiwiSaver in New Zealand, there are several sources you can turn to:

Inland Revenue Department (IRD): The Inland Revenue Department is New Zealand’s tax authority and is responsible for overseeing KiwiSaver. Their website (https://www.ird.govt.nz/) serves as a comprehensive hub for KiwiSaver information. Here, you can find details about contribution rates, eligibility criteria, withdrawal options, and any recent updates to the KiwiSaver program. The website also provides useful tools and calculators to help you plan your retirement savings effectively.

KiwiSaver Providers: Your KiwiSaver provider is the company that takes care of your KiwiSaver account. They are there to help you understand how your account works, including things like the types of investments you can choose, how your money is performing, and any fees you might have to pay. If you ever need help with your account, your provider is the best place to go for advice that’s tailored to your specific needs and goals.

KiwiSaver Website: The official KiwiSaver website (https://www.kiwisaver.govt.nz/) is a central hub offering a wealth of information. It covers various topics, including joining KiwiSaver, choosing the right fund for your goals, managing your contributions, and accessing your savings. The site also features tools and calculators to help you estimate potential returns and plan for your retirement.

Employer: If you’re wondering about employer contributions or deductions from your salary for KiwiSaver, your employer’s Human Resources department or payroll team is a valuable resource. They can provide information about how KiwiSaver contributions work within your employment agreement, as well as details about any additional employer benefits or schemes related to KiwiSaver.

Citizens Advice Bureau (CAB): The Citizens Advice Bureau is a non-profit organisation that provides free and confidential advice on various topics, including KiwiSaver. While they may not offer specialised financial advice, they can provide general information, answer common questions, and guide you on where to find specific resources. Visit their website (https://www.cab.org.nz/) to locate your nearest branch and contact them for assistance.

Financial Advisers: Optimising your KiwiSaver and planning for a secure retirement is essential, and seeking guidance from a registered financial adviser can be incredibly valuable. When selecting an adviser, ensure their registration with the Financial Markets Authority (FMA). These professionals offer personalised advice tailored to your unique financial situation and goals. Through their expertise, you can navigate the intricacies of KiwiSaver, explore various investment options, and make informed decisions to secure your financial future.

0800 KiwiSaver Helpline: You can contact the 0800 KiwiSaver helpline (0800 549 472) for assistance. The 0800 Kiwisaver helpline is a dedicated resource for assistance and is managed by the Inland Revenue Department; this helpline is available for inquiries related to KiwiSaver. Whether you have questions about your contributions, eligibility, or other aspects of the program, contacting the helpline can provide you with direct and up-to-date information.

Remember to verify information from official sources and, if needed, consult with a financial professional for advice tailored to your specific situation. Additionally, keep in mind that KiwiSaver rules and regulations may change, so it’s essential to stay informed about any updates.

 

What's the reason not to get advice on you KiwiSaver account? Let National Capital help.

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